This Privacy Policy applies to your usage of the Luxura Spa website, www.luxuraspa.com (“Website”), operated and owned by Luxura Spa. When we refer to “we,” “our,” or “us,” we mean Luxura Spa. We take your privacy and security seriously. Please carefully review this Privacy Policy to understand how we handle and safeguard the personal information you provide to us. We won’t share your personal information with anyone except as outlined in this Privacy Policy. Note that we may update this Privacy Policy periodically, so remember to check back for any changes.

Information We Collect from You

1.1 Personal vs. Non-Personal Information Our main objective in collecting information is to enhance your experience on our Website. To achieve this, the Website gathers two types of information: Personal Information and Non-Personal Information.

(a) “Personal Information” refers to data that can identify, contact, or locate you. Examples include your first and last name, credit card number, mailing address, email address, and phone number. We typically collect Personal Information when you make purchases, complete surveys, join our mailing list, request catalogs, correspond with us, participate in contests or sweepstakes, submit testimonials, photos, or health-related information, or otherwise share information about yourself. If you engage in personalized skin consultations or analysis with our Skin Health Experts, we may also collect personal health information like age, gender, allergies, medication history, and health concerns. When you buy a gift certificate, we may collect the recipient’s name, email address, mailing address, and telephone number.

(b) “Non-Personal Information” does not identify you as an individual. It includes demographic information, most-visited web pages, and popular products or pages on our Website. We may collect Non-Personal Information through various methods, including automatic data collection technologies explained below.

1.2 Access and Modification of Personal Information You can review, update, or correct Personal Information you’ve previously provided by emailing us at management@luxuraspa.com or by logging into your account on www.luxuraspa.com. We’ll make commercially reasonable efforts to accommodate your requests, preserving privacy and security. Upon written request, we may functionally delete your Personal Information from our database, except for legal or archival purposes. If you cancel or don’t complete an order, we may still collect and use the email address and information you entered.

1.3 Information Collected Through Technology We and our third-party service providers may collect information from Website visitors, such as the referring URL, IP address, browser type, domain server information, server location, computer type, timestamp data, and viewed pages. We use industry-standard technologies for this purpose, including:

(a) Cookies: Cookies are small data pieces stored by your browser on your computer’s hard drive to improve your user experience. Our cookies generally don’t contain personally identifying information, but you can configure your browser to reject cookies. However, this may limit certain Website features. We may combine cookie data with other information to improve our website, personalize your online experience, and serve ads based on your past visits.

(b) IP Address: We may collect IP addresses even from anonymous Website visitors. Your IP address alone doesn’t necessarily identify you.

(c) Web Beacons: We may use web beacons, small data pieces embedded in web pages and emails, to track user actions like email opens and link clicks. Information collected via these methods may be personally identifiable.

Use and Disclosure of Personal Information

2.1 Reproduction of Content When visitors provide content like photos, testimonials, or feedback about our products or Website, we collect their first and last names, email addresses, and the content itself. By submitting this content, you agree to our use of your Personal Information and content as permitted by this Privacy Policy. This includes reproducing, modifying, adapting, publishing, displaying, translating, and creating derivative works from the content on our Website and in marketing materials without compensation. We may also use any ideas or suggestions from the content without compensation.

2.2 Disclosure of Personal Information (a) General Rule: We do not sell, trade, or rent Personal Information collected on the Website unless stated otherwise in this Privacy Policy. We may disclose Personal Information to related parties who can use it as permitted by this Privacy Policy.

(b) Service Providers: We may share Personal Information with third-party service providers, including those who manage or host the Website, fulfill product purchases, conduct research, or provide services on our behalf. These third parties can use your Personal Information solely for the services we request, such as processing payments or delivering products. We may also share website usage information with third-party marketing service partners to enhance future campaigns and improve reporting statistics.

(c) Links to Other Websites: Our Website and emails may include links to third-party websites with different privacy policies. We do not share your Personal Information with these websites and are not responsible for their privacy practices or how they manage your information.

(d) Enforcement of Law and Terms of Use: We may disclose Personal Information to law enforcement or judicial authorities when required by law or legal proceedings. We cooperate with law enforcement to identify those using our products or services for illegal activities. We may also release account information and Personal Information when we believe it’s necessary to enforce our Terms and Conditions or protect our users, others, or ourselves.

(e) Change in Control: If we are acquired or merged with another organization, we may transfer your Personal Information to them. We will try to notify you before such a transfer, but if we fail to do so, your information will still be transferred under this Privacy Policy.

Opting Out

You can opt out or unsubscribe from our non-transactional emails and disclosures to third parties for promotional purposes by following the unsubscribe instructions in our emails. You can change your preferences by unchecking opt-in communication boxes. To be completely removed from our mailing list, contact us at the address below.

Safeguarding Your Personal Information

4.1 Our Security Measures Credit card transactions and order fulfillment are handled by established third-party banking institutions and distribution agencies. They receive necessary information to verify and authorize transactions and ship orders. All orders are transmitted over secure Internet connections using SSL encryption. While we take reasonable measures to safeguard your Personal Information, internet transmissions are vulnerable, and we cannot guarantee absolute security. You acknowledge that we are not responsible for any intercepted information sent via the internet and release us from related claims.

4.2 Protecting Yourself You are solely responsible for safeguarding your User ID, password, and account information. Exercise caution online, especially when visiting third-party websites that may collect information directly from you. These websites have separate privacy policies and data collection practices beyond our control, and we disclaim responsibility for their actions and policies. For more on internet privacy, consult government websites like www.ftc.gov/privacy.

General

5.1 Changes to Our Policy This Privacy Policy applies to Personal Information collected on or after the effective date below. We may modify or supplement this Privacy Policy at any time, and such changes will be reflected on the Website. Please review this Privacy Policy periodically to stay informed. Your continued use of the Website following updates confirms your agreement to the changes.

5.2 Children, Parental Consent Policy We do not knowingly collect Personal Information from individuals under 13, as they are not permitted to use our Website. If we learn of such inadvertent collection, we’ll attempt to notify the child’s parent or guardian and delete the information unless consent is given. We recommend minors over 13 seek parental permission before sharing information online.

5.3 Contact Us If you have questions about this Privacy Policy, our Website practices, or wish to request information about disclosing personal information to third parties for direct marketing, please contact us via email at management@luxuraspa.com or by mail at:

Luxura Spa 635 Madison Ave New York, NY 10022 We reserve the right not to respond to requests not sent to the above address.